CoolBowl FAQs

CoolBowl™️ is suitable for all dog sizes! The 2L capacity ensures plenty of water for your furry friend.

The CoolBowl is easy to set up! Simply plug it into a power outlet, fill it with water, and let the cooling system work its magic.

CoolBowl™️ features a 9V electronic Peltier refrigeration module that effectively maintains the water temperature at a refreshing 20°C (68°F) below the ambient temperature.

Each CoolBowl™️ comes ready to use, no batteries are required. Simply plug it into a power outlet and start cooling your dog's water. You will be shipped the correct plug type for your location.

CoolBowl™️ keeps water at a refreshing 20° degrees celsius (68°F) below the ambient temperature.

Yes, the CoolBowl is designed for both indoor and outdoor use. Just make sure it has safe access to a power outlet and is placed on a stable surface.

Absolutely! The materials used are pet-safe and made from food-grade components. Always ensure your dog is supervised while using the bowl.

Yes! While it's designed with dogs in mind, other pets like cats can also benefit from cool, fresh water.

The CoolBowl holds up to 2 liters of water, so the frequency of refills will depend on your dog's drinking habits. Check and refill as needed.

The CoolBowl™️ is made from high quality UV resistant plastic with rubber non-slip feet and a removable dishwasher safe food-grade oxidised aluminium bowl. The removable metal bowl is dishwasher safe for easy cleaning.

The CoolBowl operates on a standard 9V power supply. A power cable and plug suitable for your global region is included with your purchase.

If you experience any issues, please reach out to our customer service team. All bowls come with a 1-year warranty for your peace of mind.

Yes, replacement parts are available for purchase. Please contact customer service for more information.

Our customer support team is here to help! Feel free to reach out via our contact page for any inquiries.

Shipping FAQs

Yes! Enjoy free shipping Australia-wide for orders of 2 bowls or more. Contact us for international shipping options on 2 or more bowls, or simply select from the options available during checkout.

We ship Australia wide - with free Australian shipping on 2 bowls or more when bundles together.

We ship to the USA, Canada, UK, Europe, Singapore, Hong Kong, Malaysia, South Korea and Japan. Contact us at sales@coolbowl.shop for international shipping information, or simply select from the options available during checkout to see the price to your destination.

Warranty & Returns FAQs

We offer a 30-day 'love it or your money back' guarantee—no questions asked on undamaged products. Please read our returns policy here.